Chat2Desk
Corporate solution: chat center within your infrastructure
SaaS vs Enterprise
SaaS
The system runs on shared servers of the Chat2Desk infrastructure.
The Internet providers and the technical characteristics of the servers are regulated by Chat2Desk.
White label under the Chat2Desk brand
Customization is limited by the Chat2Desk roadmap.
Data protection is provided by Chat2Desk.
Enterprise
The system is deployed on your own servers.
The technical characteristics of the servers are limited by their infrastructure.
Private label under your brand
Customization does not depend on Chat2Desk
Data protection depends on your infrastructure
Enterprise Benefits
Personal data
Personal data is placed on a local network without external access
Speed and stability
No dependence on intermediaries, suppliers and other centers in a data path
Customization
Modify your own software to suit your needs
Integrations
Connect Chat2Desk to any software in your infrastructure
Salesforce
Active Directory
Power BI
Among others
Unlimited customization
Unlimited customization of functions
Integrations with any external software and CRMP systems Unlimited customization of functions
Changes in the Chat2Desk interface
Your own website widget design
Infrastructure requirements
Physical or virtual servers to expand the infrastructure
Developers from both parties to deploy the service
Software: we use universal solutions compatible with any software.
No problem if you don't have developers or infrastructure: we'll help you deploy servers
Prices
Enterprise — CapEx
The corporate solution is CapEx: the investment is more profitable than SaaS in 2-3 years.
